We know you like to get your parcels fast so please read STUD shipping policy to avoid any delay.

Once your order has been received and processed, it will ship within 1 to 2 working days. During a sale event, please allow additional time for the processing and shipment of your order.

Important:

The Billing address must be a physical address and not P.O.Box

Please provide a mobile number (+ country code xxx xxx xxx) as a contact, first-time shoppers will receive a text message to verify the order and delivery details.


Australia Shipping Online Tracking 

FREE Australia Post for orders over A$149

International Standard Shipping Online Tracking 

 

New Zealand

FREE Australia Post for orders over A$199

 

US / UK / EU / Asia

FREE Australia Post for orders over A$349

 

Rest of the World

Rates at the checkout

Local Pickup By Appointment Only
All pickup orders will be ready the day after placing the order. For same-day/weekend orders please send us a message and we will do our best to accommodate your request.
Pickup is Monday to Sunday 08:00 to 20:00. Once your order is ready for pickup you receive an email with pickup instructions.
Pickup address: 2 York St. Sydney NSW 2000 (we are not a physical shop).
 

We highly recommend using a registered post as your preferred shipping method for international shipping. A signature on delivery means your parcel will not be left if there is nobody available to sign for the parcel. By not choosing registered post as your preferred shipping method you accept that we cannot be held responsible or liable for any loss or damage of a parcel while in transit or at the destination. We also highly recommend having your parcel delivered to an address such as a work address where there will be someone to accept the delivery during business hours.

Delivery Timeframe:

New Zealand delivery time up to 15 days (Express 4 - 10 days)

USA / CA / Asia / EU / UK delivery time up to 4 Weeks (Express 8 - 15 days)

Rest of the world delivery time is up to 5 Weeks  (Express 10 - 18 days)

Delivery time is an estimate only

All orders receive an email with a tracking number so you can easily track your order

Delivery times may vary during sales or peak periods due to high order volumes.

Packaging is unbranded 

Delivery claim - If your parcel hasn’t been delivered by the expected time or you’re worried it’s gone missing, let us know as soon as you can. Please note that Australia Post will start investigating after 28 days and NO more than 60 days from dispatch.
It can take up to 28 days to receive a report from Australia Post.

Australia Post Website: https://auspost.com.au

Customs fees and taxes on orders may be charged by the destination country. These charges must be paid for by the person receiving the parcel. If delivery is refused, all costs incurred for the return of goods will be charged to the customer. STUD has no control over customs policies and charges, which can vary from country to country. For further information, we recommend you contact your local customs office.